Cashier's Office
For financial assistance with payments, deposits, reimbursements, and check pickups, go to BYUH Cashiers' Office. As part of Financial Services, the Cashier's Office is a place to make university payments, including international wire transfers. Trust our dedicated team for efficient service.
1. In-Person Payments
- Cash
- Cashier’s check
- Credit or debit card (Visa, Mastercard, American Express, or Discover only)
- Money order
- Personal check
- Travelers’ check
Note: Checks must be made payable to BYU–Hawaii with the check holder’s contact number. Also, Include the student’s name and ID number. BYU–Hawaii does not accept postdated checks.
2. Online payments for students
To make online payments as a student, follow these steps:
- Log in to the Student Center using BYUH Net ID and password.
- Locate the "School" section and select "Student Center.".
- Click "Make a Payment" to go to "Transact" (under finances).
- Click "Make a Payment" on the left sidebar.
- Enter the amount to be paid.
- Click "Checkout" at the bottom right corner of the page.
- Select the payment method and hit continue.
- Read through and check the terms and conditions acknowledgment box
- Enter your email address to receive an online receipt of the payment
- Finally, click "Pay "at the bottom right corner of the page.
Note: If you would like to pay from an international bank account/credit card, please see “International Payments” for instructions.
Authorized payer (parent, family member, etc.), to make an online payment for a student, follow this step:
1. Go to the Transact page and use your authorized payer credentials to log in.
*(See note below about a $30 NSF fee for insufficient funds or incorrect bank account info.)
3. For Students to Authorize Others (Parents, Family, etc.) to make online Payments to Student Accounts
Step-by-step instructions:
- Log in to the Student Center and click on the Make a Payment option under the account summary box.
- Select My Account on the left-side navigation bar.
- Under Payers, click on Send a Payer Invitation.
- Fill out the details and click Send Invitation at the bottom of the screen. The requested authorized payer will receive login information in their email to log onto Transact and make payments.
* (See note below about a $30 NSF fee for insufficient funds or incorrect bank account info.)
* $30 NSF Fee: Effective July 1, 2024, please note that a SmartPay ACH NSF return fee of $30 will be assessed if an ACH payment is initiated and insufficient funds are in the payer’s account or an incorrect account number is used. For questions regarding Transact payments, call (800) 231-9182.
4. Credit Card Payments by Phone
To make a credit card payment by phone:
- Contact us during the office hours shared above.
- Call (808) 675-3724
Note: Please note that the person whose name appears on the card must be the one making the call.
5. Payments by Mail
To make payments by mail, send your payment to the following address:
BYUH Financial Services
55-220 Kulanui Street #1955
Laie, HI 96762
1. Flywire
BYU–Hawaii has partnered with Flywire to provide our international students with a secure payment method that simplifies the payment process. With Flywire, you can pay online from banks and countries around the world, usually in your home currency.
- Pay with accounts in your home country, in your currency for most countries.
- Offers payment methods like bank transfer, credit cards and e-payments (Alipay/PayPal) to make the process familiar and easy for you.
- Avoid unnecessary bank fees and receive favorable foreign exchange rates.
- Track the progress of your payment anytime. Flywire's multilingual customer support is available to help 24/7 using multiple channels.
To initiate your payment, select the BYUH Flywire payment site and then follow Flywire's provided instructions to complete your payment.
Flywire Customer Support
2. PayMyTuition
BYU–Hawaii has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country, and in any currency at better than bank exchange rates. PayMyTuition is fast, simple, and cost-effective.
Additional Information on PayMyTuition
- How to make a payment with PayMyTuition video
- PayMyTuition's Rate Guarantee
- Frequently Asked Questions
PayMyTuition Customer Support Information
Call 1 (855) 663-6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition at support@paymytuition.com or through their support page.
No matter what time zone you're in, you will have a dedicated customer support team available to you through live chat, email, and phone to answer any of your questions and help you make your payment.
Step-by-Step Payment Guides in PDF Format
- Login to Peoplesoft using your BYUH credentials.
- Click "Make a Payment" to go to "Transact" (under finances) (ensure that the POP-UP BLOCK is DISABLED).
- Once in CashNet, select "Make a Payment" from the left side panel.
- Enter the amount to be paid.
- Click "Checkout" at the bottom right corner of the page.
- Select the payment method and hit continue.
- Read through and check the terms and conditions acknowledgment box.
- Enter your email address to receive an online receipt of the payment.
- Finally, click "Pay" at the bottom right corner of the page.
Check cashing at BYU–Hawaii is limited to the individuals and circumstances listed below. Each individual must present a valid BYU–Hawaii I.D., state identification card, or driver's license. No third-party checks may be cashed.
BYU–Hawaii Students
Currently enrolled BYU-Hawaii students may cash personal checks up to $300. If the amount exceeds $300, approval must be obtained from the Financial Services Controller or Assistant Controller. BYU-Hawaii and PCC Payroll checks can be cashed up to $400.
BYU–Hawaii Faculty and Staff
BYU–Hawaii faculty and staff may cash checks up to $400 (no third-party checks, with the exception of checks written on Ward or Stake accounts). If the amount is over $400, approval must be obtained by the Financial Services controller or assistant controller.
Others
1. PCC payroll checks can be cashed for employees up to the $400 limit.
2. Personal checks will also be cashed for PCC Administrative employees and for BYU inProvo employees who are at BYU–Hawaii providing services for our personnel, subject to the same $400 limit.
The following clarifies BYU–Hawaii policy regarding when cash refunds will be provided to students receiving scholarships and awards, loans, grants, book grants or other university payments.
Sponsored (GIA / IWES) Students
GIA (Grant-In-Aid) and IWES (International Work Experience Scholarship) awards for tuition, housing, and insurance are made directly to student accounts to cover current charges. No refunds will be made for these awards. GIA and IWES book grants may be refunded, providing the student has no other unpaid charges. Certain other scholarships and awards made to GIA and IWES students may be refunded. Each academic year, a GIA or IWES student may keep the first $1,000 of scholarships or awards earned. Any amount greater than $1,000 will be used to reduce the GIA / IWES awards previously awarded. The first $1,000 of other awards in an academic year may be refunded to the student to the extent they exceed any other unpaid charges. Short-term student loans may be refunded to the extent they exceed unpaid charges.
Non-Sponsored Students
Scholarships and awards, grants, and loans administered by BYU–Hawaii may be refunded to students to the extent that they exceed unpaid charges.
A Form of Refunds
Refunds of credit balances in student accounts (a credit balance indicates payments and awards in excess of unpaid charges) will be issued in the form of a check on the following Thursday or Monday. Checks may be deposited into students bank accounts, cashed at the Bank of Hawaii, or cashed at the Cashier's Office window subject to the Check Cashing Policy. A university ID will be required for all refund transactions.
There are multiple penalties that may occur if a check is dishonored.
Penalties
- There is a $20 handling fee for dishonored checks.
- Students with dishonored checks for tuition will be subject to having their registration canceled and a holding place on their records.
- In addition to the $20 fee, a $50 late registration fee will be included for tuition payment after the tuition deadline.
- Debt notices will be sent to all parties submitting dishonored checks. A dishonored check must be clear within 14 calendar days by bringing in the notice, the amount of the debt due and the $20 handling fee to the Cashier's Office window in Financial Services.
- There will be a one-year block on the personal account.
- If a check is dishonored a second time, the subject will be unable to cash future checks at the Cashier's Office.