Customer Accounts
How can my organization streamline purchases at BYU–Hawaii?
With an approved credit application, BYU–Hawaii establishes a customer account for non-BYUH organizations, allowing pre-authorized individuals from the organization to make purchases of products and services from select BYUH departments by charging the account, rather than paying at the time of purchase.
Purchase invoices and monthly billing statements are then sent to the organization electronically. This allows for a single monthly payment for all purchases and eliminates the need for pre-arranging for individual payments and subsequent reimbursements.
Which BYUH Departments facilitate credit purchases?
Below is a list of BYUH departments that offer credit purchases for customer accounts with their contact information and website pages linked.
Department Name | Phone | |
| The HUB | (808) 675-4953 | thehub@byuh.edu |
| The BYUH Store | (808) 675-3563 | store@byuh.edu |
| Campus Receiving & Distribution | (808) 675-3420 | Kaliki.unga@byuh.edu |
How can my organization apply for a BYUH credit account?
- Read through the applicable information below for either “Wards & Stakes” or “Community Orgs & Businesses.”
- Use the Online Credit Application Form link at the bottom of the page to submit an application.
- After submission, a notification will be sent to the primary email provided. The organization leader will need to verify that the information on the application is correct, and then he/she will receive a notification if the account has been activated.
Wards & Stakes
A link to the Credit Application Form is at the bottom of this page. Please note that new applications are required anytime there is a change in ward or stake leadership or any approved signer.
Purchase Authorizations
Names of individuals listed on the application (approved signers) are provided to BYUH selling departments. These individuals are pre-approved to make purchases for their respective organizations.
Purchase Invoices & Monthly Billings
Detailed invoices for each purchase are emailed to the bishop or stake president when charged to the customer account. The email is sent from byuhi.myworkday.com, with the description of “BYU–Hawaii – Customer Invoice.” Bishops and stake presidents may authorize a second individual to receive this detail. For example, an email from a clerk could be provided to receive the detailed invoices directly.
Every month BYUH will bill customer accounts with any purchase activity made during the billing cycle.
Payments
For wards, stakes, and church affiliates, the monthly billing process (and auto-payment) is facilitated through the Church’s Money Movement Engine (MME), which generates a payment from the unit to BYUH. Check payments to BYUH DO NOT need to be initiated.
An IROP (Internal Record of Payment) is generated and included as an attachment on the payment transaction within the unit’s LCR finance web application for the bishop/stake president to review.
The charge for MME payments generally hits the unit’s budget > activities budget category. After the review by bishop or stake president in LCR finance, the ward and stake clerk can, if needed, adjust the expense to a different budget category and add the detailed invoices sent previously for each charge listed on the monthly statement.
For any questions or issues regarding BYUH customer accounts or BYUH Credit Application Form, email financialservices@byuh.edu with a subject line of “Customer Account” or call (808) 675-4530.
What information is needed before filling out the application form?
- Name, phone number, and email address of the organization leader (Bishop or Stake President). Use the email listed in CDOL (Church Directory of Leaders).
- Optional additional email address to receive invoices and billing statements.
- Names of individuals authorized to make purchases.
Community Organizations & Businesses
A link to the Credit Application Form is at the bottom of this page. Please note that a new application is required anytime there is a change in organizational leadership or any approved signer.
Purchase Authorizations
Names of individuals listed on the application are provided to BYUH selling departments. These individuals are pre-approved to make purchases for their respective organizations. We also accept purchase orders if your organization uses them.
Purchase Invoices & Monthly Billings
Detailed invoices for each purchase are emailed to the organization leader when charged to the customer account. The email is sent from byuhi.myworkday.com, with the description of “BYU-Hawaii – Customer Invoice.” Organization leaders may provide a second email address to receive this detail. For example, it could be sent directly to a company accountant.
Monthly, BYUH will bill customer accounts with any purchase activity for all purchases made during the billing cycle.
The statement (bill) is sent by email. Payment is due to BYUH net 30 days.
For any questions or issues regarding BYUH customer accounts or the BYUH Credit Application Form, email financialservices@byuh.edu with a subject line of “Customer Account” or call (808) 675-4530.
What information is needed prior to filling out the application form?
- Name, phone number, and email address of the organization leader (CEO, President, Owner, etc.)
- Optional additional email address for invoices and billing statements to be sent to.
- Names of individuals authorized to make purchases