Customer Accounts
With an approved credit application, BYU–Hawaii establishes a customer account for non-BYUH organizations, allowing products and services to be purchased on account with the BYUH departments shown below. Purchases are charged to the customer account, and then the organization is billed via a monthly statement.
List of BYUH departments (selling departments) that provide credit purchases for customer accounts. Please note the department's contact information and website pages are linked below.
Department Name | Phone | |
| The HUB | (808) 675-4953 | thehub@byuh.edu |
| The BYUH Store | (808) 675-3563 | store@byuh.edu |
| Campus Receiving & Distribution | (808) 675-3420 | Kaliki.unga@byuh.edu |
Wards & Stakes
A link to the Credit Application Form is at the bottom of this page. Please note that a new applications are required anytime there is a change in ward or stake leadership or any approved signer.
Purchase Authorizations
Names of individuals listed on the application (approved signers) are provided to BYUH selling departments. These individuals are pre-approved to make purchases for their respective organizations.
Purchase Invoices & Monthly Billings
Detailed invoices for each purchase are emailed to the bishop or stake president when charged to the customer account. The email is sent from byuhi.myworkday.com, with the description of “BYU–Hawaii – Customer Invoice.” Bishops and stake presidents may authorize a second individual to receive this detail. For example, an email of a clerk could be provided to receive the detailed invoices directly.
Every month BYUH will bill customer accounts with any purchase activity made during the billing cycle.
Payments
For wards, stakes, and church affiliates, the monthly billing process (and auto-payment) is facilitated through the Church’s Money Movement Engine (MME), which generates a payment from the unit to BYUH. Check payments to BYUH DO NOT need to be initiated.
An IROP (Internal Record of Payment) is generated and included as an attachment on the payment transaction within the unit’s LCR finance web application for the bishop/stake president to review.
The charge for MME payments generally hits the unit’s budget > activities budget category. After the review by bishop or stake president in LCR finance, the ward and stake clerk can, if needed, adjust the expense to a different budget category and add the detailed invoices sent previously for each charge listed on the monthly statement.
For any questions or issues regarding BYUH customer accounts or BYUH Credit Application Form, email financialservices@byuh.edu with a subject line of “Customer Account” or call (808) 675-4530.
Community Organizations & Businesses
A link to the Credit Application Form is at the bottom of this page. Please note that a new application is required anytime there is a change in organizational leadership or any approved signer.
Purchase Authorizations
Names of individuals listed on the application are provided to BYUH selling departments. These individuals are pre-approved to make purchases for their respective organizations. We also accept purchase orders if your organization uses them.
Purchase Invoices & Monthly Billings
Detailed invoices for each purchase are emailed to the organization leader when charged to the customer account. The email is sent from byuhi.myworkday.com, with the description of “BYU-Hawaii – Customer Invoice.” Organization leaders may provide a second email address to receive this detail. For example, it could be sent directly to a company accountant.
Monthly, BYUH will bill customer accounts with any purchase activity for all purchases made during the billing cycle.
The statement (bill) is sent by email. Payment is due to BYUH net 30 days.
For any questions or issues regarding BYUH customer accounts or the BYUH Credit Application Form, email financialservices@byuh.edu with a subject line of “Customer Account” or call (808) 675-4530.